Noble Intel Hub ("we", "us", "our") operates www.nobleintelhub.ng and its hotel booking platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
When you create an account or make a booking, we collect information you provide directly, including your name, email address, phone number, and payment details processed via our payment partners. We also collect booking details such as check-in/check-out dates, room preferences, and special requests.
We automatically collect certain technical information when you visit our site, including your IP address, browser type, device information, and pages visited, via cookies and similar technologies described in our Cookie Policy.
2. How We Use Your Information
- To process and manage your bookings and payments
- To send booking confirmations, receipts, and important account notifications
- To respond to customer support enquiries
- To improve our website, services, and guest experience
- To send marketing communications, only if you have subscribed to our newsletter or opted in
- To detect and prevent fraud or misuse of our platform
3. Information Sharing
We do not sell your personal information. We share information only with:
- Payment processors (Paystack, Flutterwave) to complete transactions securely
- The specific hotel location you book with, to facilitate your stay
- Service providers who help us operate our platform (e.g. email delivery, hosting), under confidentiality obligations
- Law enforcement or regulators, where required by Nigerian law
4. Data Security
We use industry-standard measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and restricted access to personal information within our team. Payment card details are never stored on our servers - all card transactions are handled directly by our PCI-DSS compliant payment partners.
5. Cookies
We use cookies to keep you signed in, remember your preferences (such as dark mode), and understand how our site is used. You can manage your cookie preferences at any time - see our Cookie Policy for details.
6. Your Rights
Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to access, correct, or request deletion of your personal information. You can update your profile directly from your account dashboard, or request account deletion from your Profile page. To exercise other data rights, contact us using the details below.
7. Third-Party Links
Our site may contain links to third-party websites (such as social media or map services). We are not responsible for the privacy practices of these external sites and encourage you to review their policies separately.
8. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date above. Continued use of our platform after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us via the details on our Contact page.
Reach us at info@nobleintelhub.ng · +2347012041340 or use our contact form.